Support Response Time?

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    Melody

    Hi Alex.  Thanks for the feedback, we always appreciate hearing from out customers.   I can see you reached out to our Support team on Sunday Oct 20 and they responded back to you the next day, Monday Oct 21.   It did take a bit longer than normal for your data to start uploading.   This is usually due to not being able to establish a good connection with the AT&T LTE-M network.   Everything looks current on your account now.   Please reach out to our Support team if you have questions.

     

    Thanks!

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