Knowledge base

How to setup your Connected Car Assistant (CCA)

Melody Melody
  • Updated

Congratulations on getting your Connected Car Assistant!  Use these easy steps to get started

Create account and Setup your Vehicle

1. Make sure you have a good cellular connection (preferably outside garages)
2. Download the Automatic CCA app from the Play Store (Android) or the App Store (iOS)
3. Tap on Create Account
4. Enter the 8 digit PIN from your adapter - Tap Continue
5. Enter your email address and phone number - Tap Continue
6. Enter your Name - Tap Continue
7. Review your personal information - update if needed or Tap Continue
8. Create your Password and accept our Terms and Conditions - Tap Continue
9. Enter your Vehicle information - Tap Continue
⁃ If 2008-2019 enter Yr/Make/Model nothing else is needed
⁃ If 1996-2007 enter Yr/Make/Model they will then be asked to enter VIN on an additional screen
10. Plug in your adapter when directed
11. It takes about 10 minutes for the adapter to update and be ready to send and receive information. No need to do anything now
12. Drive normally for the rest of the day. Trips will begin uploading within 24 hours (or less depending on cellular connection and driving pattern) 

 

Set up your CCA adapter on an existing account - 

  1. Make sure you have a good cellular connection (preferable outside of garages)
  2. Download the Automatic CCA app fro the Play Store (Android) or App Store (iOS)
  3. Log into your account
  4. Go to the Home Screen (tap on the 3 lines icon in the top left corner of the screen)
  5. Tap on “Add an Adapter” and enter the 8 digit PIN number
  6. Enter the required information the next few screens - Personal and Vehicle information
    1. If 2008-2019 enter Yr/Make/Model - nothing else required
    2. If 1996-2007 enter Yr/Make/Model - enter VIN on the next screen
  7. Plug in your adapter when directed
  8. It takes about 10 minutes for the adapter to update and be ready to send and receive information.  No need to do anything now
  9. Drive normally for the rest of the day.  Trips will begin uploading within 24 hours.

 

 

 

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