Knowledge base

What is your warranty and return policy?

Customer Care Agent Customer Care Agent
  • Updated

You can return your Automatic adapter for a full refund within 30 days of your original purchase. To request a refund, please email and we will be happy to send you a pre-paid return label.

Note: We can only process refunds if you purchased from us directly. If you purchased Automatic at another retailer, such as Amazon or Best Buy, please contact them to get a refund.

The Automatic adapter comes with a 18 month manufacturer's warranty. If you believe your adapter is malfunctioning and needs a replacement, email We'll run through some diagnostics with you and offer an exchange if needed.

Was this article helpful?

19 out of 43 found this helpful

Have more questions? Submit a request

Didn’t find what you were looking for? OR To get questions answered, ideas shared and your problems solved.