Knowledge base

When will my order ship and how long does shipping take?

Customer Care Agent Customer Care Agent
  • Updated
We offer two shipping options:
  1. UPS Sure Post (UPS + USPS) - Free
  2. FedEx 2nd Day - $15
Orders are shipped within 1-3 business days of placing the order, it will then usually take another 2-5+ business days for delivery, depending on location. 

FedEx 2nd Day: Your order will arrive 2 business days after your order is shipped. Important Note: FedEx does not ship to PO Boxes and doesn't deliver on weekends. 

Once your order ships out, you will receive an automated shipping confirmation email with tracking number. Once the shipping confirmation email is sent, it can take up to 24 hours for the tracking information to update. 

We ship solely to US postal addresses and shipments go out Monday-Friday only.

For information on cancelling your order, please see this FAQ

*Please note that expedited shipping costs are not refundable (if you choose to return your Automatic later on). Please see this FAQ for more details on our return policy. 
 
 
 

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