Knowledge base

Which adapter do I have

Customer Care Agent Customer Care Agent
  • Updated

Here's how to easily tell which adapter you have and if it is still supported.
 

Automatic CCA

 

Screen_Shot_2019-11-13_at_2.57.32_PM.png

 

Screen_Shot_2019-11-12_at_11.19.35_AM.png   Automatic  CCA app

apple-app-store_50h.pnggoogle-play-badge_50h.png

  • Blue and Gray
  • LTE-M connectivity
  • Release 2019
  • 8 digit PIN

Automatic Pro

pro.png

automatic_50x50.png Automatic app

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  • Gold adapter
  • Released 2016
  • 3G connectivity
  • 6 digit PIN

Automatic Lite [discontinued but still supported]

lite.png

automatic_50x50.png Automatic app

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  • Silver adapter
  • Released 2016
  • 3 vertical dots next to PIN
  • Bluetooth connectivity
  • Limited consumer release

2nd Generation [discontinued / no longer supported]

gen2.png

 

 

  • Silver adapter
  • Released 2015
  • Discontinued in 2019

1st Generation [Discontinued / no longer supported ]

gen1.png

 

 

  • Silver adapter
  • Released 2013
  • Discontinued in 2016

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